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HOW TO ENHANCE THE CUSTOMER EXPERIENCE THROUGH AUTOMATION AND ARTIFICIAL INTELLIGENCE 24 Oct 2022
Artificial intelligence (AI) and automation continue to develop as a method of providing the best possible experience and service to customers. Recruiting experts Hays shares its advice on how it utilised the technology to improve its insights and ultimately provide a better and a more personalised service to customers.
OPENNESS TO CHANGE AND DIGITALISATION OF PROCESSES WILL DEFINE MAINLAND CHINA’S WORKPLACE OF THE FUTURE SAYS NEW REPORT BY HAYS 24 Oct 2022
A world leader in technology and innovation, Mainland China’s high levels of digital adoption and integration helped the country’s workplaces overcome the worst of COVID-19’s challenges and return to work in record time. But this feat is not necessarily telling of the future, according to the new Uncovering the DNA of the Future Workplace report by recruiting experts Hays.
CAREER PROGRESSION, L&D AND BONUS STRUCTURES WILL BE KEY TO TALENT ATTRACTION IN A YEAR OF PREDICTED GROWTH 24 Oct 2022
As the coronavirus pandemic swept the globe, economies contracted and industries were disturbed, companies worldwide were understandably concerned for the future. And yet, when 2020’s yearend provided an opportunity for appraisal, companies throughout China reported mostly neutral effects, the least damaging throughout Asia, even noting positive effects in growth and development opportunities. It is a situation that should hearten China’s employees for whom salary is a primary concern.
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