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HOW TO ENHANCE THE CUSTOMER EXPERIENCE THROUGH AUTOMATION AND ARTIFICIAL INTELLIGENCE 24 Oct 2022

Artificial intelligence (AI) and automation continue to develop as a method of providing the best possible experience and service to customers. Recruiting experts Hays shares its advice on how it utilised the technology to improve its insights and ultimately provide a better and a more personalised service to customers.

OPENNESS TO CHANGE AND DIGITALISATION OF PROCESSES WILL DEFINE MAINLAND CHINA’S WORKPLACE OF THE FUTURE SAYS NEW REPORT BY HAYS 24 Oct 2022

A world leader in technology and innovation, Mainland China’s high levels of digital adoption and integration helped the country’s workplaces overcome the worst of COVID-19’s challenges and return to work in record time. But this feat is not necessarily telling of the future, according to the new Uncovering the DNA of the Future Workplace report by recruiting experts Hays.

CAREER PROGRESSION, L&D AND BONUS STRUCTURES WILL BE KEY TO TALENT ATTRACTION IN A YEAR OF PREDICTED GROWTH 24 Oct 2022

As the coronavirus pandemic swept the globe, economies contracted and industries were disturbed, companies worldwide were understandably concerned for the future. And yet, when 2020’s yearend provided an opportunity for appraisal, companies throughout China reported mostly neutral effects, the least damaging throughout Asia, even noting positive effects in growth and development opportunities. It is a situation that should hearten China’s employees for whom salary is a primary concern.

BY SETTING SUSTAINABILITY GOALS BUSINESSES ARE BETTER POSITIONED TO ATTRACT AND RETAIN KEY TALENT 24 Oct 2022

Environmental, Social and Governance (ESG), which assesses the sustainability and societal impact of businesses, has gathered significant momentum in recent years. However, the COVID-19 pandemic forced many businesses into survival mode and in some cases sustainability efforts slipped down priority lists. As the world begins to recover from the global pandemic, businesses must again move substantiality back near the top of their agenda.

EMPLOYERS: KICKSTART GEN Z’S CAREERS POST-PANDEMIC 24 Oct 2022

COVID-19 hit Generation Z’s entry to the world of work hard, damaging not only their career prospects but the sustainability of the future talent pipeline. Fortunately, employers who are returning to growth are uniquely positioned to help the COVID-era cohort of university and school graduates start over. That’s according to recruiting experts Hays, who note that while the effects of the pandemic are still being felt, one legacy will be the unprecedented experience of today’s young people who looked for, or started, their first professional role during this period.

HOW A NEURODIVERSE WORKFORCE CAN BENEFIT YOUR ORGANISATION 24 Oct 2022

Neurodiverse employees benefit an organisation, yet a large percentage remain unemployed. But by understanding and accommodating the needs of neurodiverse talent, employers can foster a more diverse, inclusive and successful business. That’s according to recruiting experts Hays, who says employable neurodiverse adults, such as those with autism, Asperger’s syndrome, attention deficit hyperactivity disorder (ADHD) and dyslexia, are being left out of the workforce in swathes.

FUTURE-PROOF TECH TALENT STRATEGY TO BOOST BUSINESS PERFORMANCE 24 Oct 2022

A world-class, future-proof recruitment strategy is the key to improving the performance of technology companies, finds recruitment specialist Hays. In a recent poll, 45 per cent of nearly 500 respondents agreed that it improves overall productivity, alongside customer experience (26 per cent), product quality (19 per cent), and financial performance (10 per cent).

A month after China’s Data Security Law in effect: a tremendous demand-supply gap for relevant jobs despite good salary 24 Oct 2022

Digitalisation is leading China’s high economic growth as a new engine. With the support of emerging technologies such as 5G, AI, cloud computing, IoT (Internet of Things), blockchain, and big data, China’s digital industry is booming. However, data security has turned into a new issue against the complexity of the digital economy.

HAYS REPORT SEES WORKING WORLD CHANGING FOREVER POST PANDEMIC 24 Oct 2022

Hays, the world’s leading recruiting experts in qualified, professional and skilled people, today publishes a report that analysed the impact of the Covid-19 pandemic on the global skilled labour market and sets out its potential longer-term effects on the skilled labour markets, globally.

PROFESSIONALS NEED TO UPSKILL TO SUCCEED IN 2022 24 Oct 2022

The majority of professionals believe they will need to upskill in order to succeed in their careers in 2022, according to a poll by recruiting experts Hays.